oknn's Privacy Policy

Introduction and Applicability

oknn ("we", "our") operates a trusted online casino and betting platform for users in Bangladesh. This Privacy Policy ("Policy") explains what information we collect when you contact us, register, and transact on our website oknn.cam, how we use that information, and how we keep it secure.

This Policy applies to all individuals who visit our website, create an account, or use any of our services. By using our platform, you are considered to have agreed to the terms described in this Policy. If you do not agree with any part of this Policy, please refrain from using our services.

We are committed to never selling your personal information to third parties, and to using it only for the purposes stated in this Policy.

What Information We Collect

oknn collects several types of information to provide you with our services. This information is divided into two main categories:

2.1 Information You Provide Directly

The information you give us yourself includes:

• Full name and date of birth (for age verification)
• Email address and password
• Mobile number and payment account details (bKash, Nagad, Rocket, Upay)
• Identity verification documents (copy of national ID card or passport, if required)
• Contact and complaint information provided via live chat and email

2.2 Automatically Collected Information

When you use our site, the following information may be collected automatically:

• IP address and device type
• Browser type and operating system
• Browsing patterns on the site, pages visited, and session duration
• Information collected through cookies and similar tracking technologies
• Transaction history and gaming activity data

Purpose of Data Use

oknn uses your information for the following legitimate and necessary purposes:

• Account Management: To complete your registration, verify your identity, and keep access to your account secure.
• Payment Processing: To smoothly process deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay.
• Customer Support: To respond to your questions and complaints via 24/7 live chat and email.
• Security: To prevent fraudulent activity, money laundering, and misuse.
• Age Verification: To ensure that only individuals aged 21 or above are served.
• Responsible Gaming: To identify problematic behavior and provide support.
• Service Improvement: To analyze user experience and further improve the platform.
• Marketing Communications: To inform you about bonuses, promotions, and updates, subject to your consent.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are small text files stored in your browser that make your next visit more convenient.

4.1 Types of Cookies

• Essential Cookies: Essential for running the core functions of the site — these cannot be disabled.
• Functional Cookies: Used to remember your language preference and login session.
• Analytics Cookies: Used to understand how many users visit which pages.
• Advertising Cookies: May be used to show you relevant promotions based on your preferences.

You can reject or delete non-essential cookies by changing your browser settings. However, this may limit some features of the site.

Data Sharing and Disclosure

oknn never sells your information to third parties for commercial purposes. However, information may be shared with specific parties in the following limited circumstances:

5.1 Service Provider Partners

Information may be shared with trusted technology partners who assist with payment processing (bKash, Nagad, Rocket, Upay), technology infrastructure, and customer support. They may only use this information to provide the specified services.

5.2 Legal Obligations

We may be required to disclose information under a court order, government investigation, or applicable law. In such cases, we will provide only the minimum information necessary.

5.3 Fraud Prevention

Relevant information may be shared to assist investigations related to money laundering, fraud, or other unlawful activity.

5.4 Business Changes

In the event of a merger, acquisition, or transfer of business assets, user information may be transferred, but the terms of this Policy will remain in effect.

Data Protection and Security

oknn uses industry-standard technology and practices to protect your personal information. Our security measures include:

• SSL/TLS Encryption: All data exchanged between your browser and our servers travels over an encrypted connection.
• Data Encryption: Stored sensitive information — passwords and payment details — is kept in encrypted form.
• Access Control: Only authorized staff can access the information they need.
• Regular Security Audits: Regular security assessments are conducted to identify potential vulnerabilities.
• Two-Factor Authentication (2FA): An additional verification layer is maintained to protect your account.

Please note that no organization can guarantee that data transmission over the internet is completely secure. While we take every precaution, you should also use a strong password and keep your account credentials private.

Data Retention Period

oknn retains your information for as long as it is needed to provide services or as required to meet legal obligations.

• Information for active accounts is retained for the entire duration the account remains open.
• After an account is closed, financial transaction records are retained for a specified period as required by applicable law.
• Fraud-related information may be retained for an extended period for security purposes.
• If you withdraw consent for marketing communications, the related information will be deleted as soon as possible.

Your Rights

You have the following rights regarding your personal information:

8.1 Right of Access

You may request to know what information we hold about you.

8.2 Right to Rectification

If your information is incorrect or incomplete, you may request a correction.

8.3 Right to Erasure

In certain circumstances you may request that your information be deleted, except for information subject to legal obligations.

8.4 Right to Restrict Processing

You may request that the processing of your information be limited for specific purposes.

8.5 Right to Withdraw Consent

You may withdraw your consent for marketing communications at any time.

To exercise these rights, contact us at [email protected]. We will respond to your request within 30 days.

Protection of Minors

oknn's services are for individuals aged 21 or above only. We do not knowingly collect information from minors. We take age verification steps at the time of registration.

If you believe a minor has provided information to us, please contact us. We will take prompt action.

Third-Party Links and Services

Our platform is connected to payment gateways (bKash, Nagad, Rocket, Upay) and game software providers. These third parties have their own privacy policies and we are not responsible for how your information is used within their services.

We recommend that you also read the privacy policy of the relevant payment service.

International Data Transfers

Our servers and technology infrastructure may be partially located outside Bangladesh. Your information may be transferred to other countries, but in such cases we ensure that the information is protected in accordance with the security standards described in this Policy.

We only work with service providers that ensure adequate data protection.

Policy Changes and Updates

We may update this Privacy Policy from time to time. If there are significant changes to the Policy, we will:

• Update the "Last Updated" date at the top of this page.
• Send a notification to your registered email.
• Show a notice of the changes when you log in to the platform.

If you continue using the platform after the changes, you will be considered to have accepted the new Policy. We recommend reviewing this page regularly.